WordTry Privacy Policy
Effective Date: 15 October 2025
Thank you for playing WordTry, the daily word puzzle available at wordtry.com. We care about the privacy of everyone who visits the site, plays the puzzle, or signs in to sync progress. This policy explains what information we collect, how we use it, and the choices you have.
- Account details (optional). If you create an account we store your email address, display name, chosen avatar, and the hashed version of your password.
- Gameplay data. Guessed words, win/loss results, streak length, completion time, and achievement badges are stored to power leaderboards and personal statistics.
- Device & usage data. We collect anonymised device type, browser version, language settings, and general usage events (for example, “opened share modal”) to keep the experience reliable.
- Support messages. When you contact us we retain the email thread and any attachments so we can respond and investigate.
- Cookies & local storage. We use cookie/local storage entries to remember preferences (themes, accessibility modes) and cache your active streak when you are not signed in. Supporter billing cookies are issued by our payment provider.
- Provide and personalise the WordTry experience, including streak tracking, translations, and difficulty balancing.
- Deliver community features such as leaderboards, share cards, and referral rewards.
- Send service messages (password reset, streak reminders if you opt in) and respond to your support requests.
- Monitor performance, prevent cheating, and protect our community from abuse or spam.
- Improve the product through aggregated analytics; we review trends, not individual guesses.
3. Legal Bases
We process personal data on one or more of the following bases:
- Consent for optional communications, analytics, and cookies that are not strictly necessary.
- Contract to deliver the service you requested when you sign up or become a supporter.
- Legitimate interest to maintain security, combat fraud, and understand overall product usage.
- Legal obligation when responding to lawful requests or enforcing our Terms of Service.
4. Sharing Your Data
We never sell player data. We only share it with:
- Service providers who help us operate WordTry (hosting, email delivery, analytics, payment processing). They are bound by confidentiality agreements and may only use the data according to our instructions.
- Community moderators who review reports and enforce our community guidelines.
- Authorities if required by law or to protect players in urgent cases.
If WordTry is involved in a merger or acquisition we will notify you before transferring personal data to a new controller.
5. Data Retention
- Gameplay records tied to an account are kept while the account is active. You can request deletion at any time.
- Unlinked local storage data is removed automatically by your browser and can be cleared manually.
- Support tickets are archived after 24 months of inactivity unless a longer retention period is required by law.
- Backup copies may persist for up to 30 days before being overwritten.
6. Your Choices & Rights
Depending on your location you may have the right to access, correct, download, or delete your personal data, and to object to or restrict certain processing. You can exercise most options from the player hub or by emailing [email protected]. We will respond within 30 days.
You can opt out of marketing emails via the unsubscribe link. Cookie preferences can be updated in the site footer or through your browser settings.
7. Security
We use industry-standard safeguards including encryption in transit, hashed passwords, rate limiting, and continuous monitoring. No online service is completely secure, so please use a strong password and keep your devices protected.
8. Children
WordTry is intended for players aged 13 and above. If we learn that we collected personal data from a younger child without parental consent we will delete it promptly. Parents can contact [email protected] for assistance.
9. Changes to This Policy
We may update this policy when we ship new features or adjust data practices. Material changes will be announced in-app and by email (if you are subscribed). The latest version is always available at wordtry.com/privacy-policy.
Questions or requests about privacy can be sent to:
Thank you for being part of the WordTry community!